منابع مشابه
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In any business to customer (B2C) or business to business (B2B) type of environment, a customer is the ultimate goal and objective. More often than not, it can be quite an issue. This perhaps due to the fact that organizations sometimes do not really understand of what actually goes on in a customer’s mind. As such, this predicament has provided as a challenge task to most business conglomerate...
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ژورنال
عنوان ژورنال: Acta Oeconomica Pragensia
سال: 2008
ISSN: 0572-3043,1804-2112
DOI: 10.18267/j.aop.135